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5.0 pricing changes FAQ

Please see this list of FAQs about the pricing changes in ScheduleOnce 5.0

I am an existing customer – Will my pricing change?
No, we will not change the pricing on your existing MeetMe pages.

What happens to existing customers with Workgroup and Enterprise accounts?
When existing customers signed up for a Workgroup or Enterprise account these accounts were single-user plans – They were simply Professional plans with additional MeetMe pages. Since the Workgroup and Enterprise plans have changed and are now multi-user plans, existing customers on these plans will see that their plan name has been changed to Professional. This is only a name change -There is no change in functionality or the number of MeetMe pages that you own.

Why did you make these pricing changes?
Introduce multi-user pricing – Since the Workgroup and Enterprise plans are multi-user plans they should be priced on a per user basis, like any multi-user SaaS application.

Simplify management for Professional plan users – The Professional plan is our most popular plan. We wanted to allow our customers to purchase the exact number of MeetMe pages that they need rather than fit themselves into packages. In addition, we wanted to simplify management and reduce costs by removing the pricing on Services and BookNow pages. To partly compensate for the loss of revenue from these changes we have increased the price of an extra MeetMe page from $5/month to $7/month.

So what is your overall pricing strategy?
When it comes to pricing we have four user segments:

  • Free users: We did not make any pricing changes to this plan and we will continue to provide it
  • Single MeetMe page users: Use the Plus and Premium plans. We did not make any pricing changes to these plans and we will continue to provide them.
  • Users who use multiple MeetMe pages: These are the Professional plan users. For these users we have made it easier to purchase the exact number of pages that they need and we have reduced their overall cost with the a la carte MeetMe page purchase and the removal of pricing on Services and BookNow pages. We did increase the price of an extra MeetMe page from $5/mo to $7/mo to partly compensate for the loss of revenue.
  • Multi-user accounts: These are organizations that use the Workgroup and Enterprise plans on the account level and we can now fully support them with our new multi-user plans and per-user pricing.

If you have a question which is not listed you can add a comment to this post, email us or schedule a time to speak with us.

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