How our customers use ScheduleOnce

Last week Matt Ackerson from Petovera shared with me a blog post in which he described the different ways in which he is using ScheduleOnce in his web design company. His post really inspired me to share with you some of the ways in which our customers use ScheduleOnce.

So here is a list of the common use cases categorized into three areas: Sales & Marketing, Training & support and Operational efficiency:

Sales & Marketing

Customer appointments
ScheduleOnce is used by many service professionals as the core appointment system for scheduling appointments with clients. For example coaching appointments, tutoring appointments, Photography and many more.

Lead generation
ScheduleOnce is used as a means to capture the best leads of the business by giving these leads a VIP route to a personal session with a representative that already knows what they are looking for. ScheduleOnce does not replace the traditional web contact form. It ensures that high quality leads can receive the VIP treatment that they expect.

Conferences and shows
ScheduleOnce is used by sales to schedule customer and prospect meetings in conferences and shows. ScheduleOnce helps these organizations maximize the reach and coverage of their sales resources.

Training & support

Scheduling support sessions
ScheduleOnce is used by support organizations to schedule one on one sessions when online or real-time resolution is required. Most support issues can be handled by email but those that do need a call or web session are best scheduled by ScheduleOnce.

Scheduling training sessions
ScheduleOnce is used as a means for customers to schedule training sessions with the organization’s training staff.

Operational efficiency

Group meetings and conference calls
ScheduleOnce is used to find the best time for group meetings. Whether for a local team, or for multinational conference calls across multiple time zones.

Booking resources
ScheduleOnce is used to book conference rooms either automatically or with an approval process.

Advising appointments
ScheduleOnce is used by many educators and professors for scheduling advising appointments with their students.

Interview scheduling
Many recruiting firms and recruiters in large organizations use ScheduleOnce to schedule candidate interviews.

Market research
Market research firms are using ScheduleOnce to schedule survey appointments with customers.

Apartment showing
Many realtors use ScheduleOnce to schedule apartment showings and property inspections.

This is quite a long list but I am sure that it does not cover everything. Can you share with us other ways in which you are using ScheduleOnce? We would love to hear from you!

7 comments… add one
  • I use it to schedule one-on-one mentoring appointments with interns. Also use it to schedule one-on-one conversations with members of the autism parent support group that I coordinate and leadership meetings.

    Reply
    • Hi Christine,

      Thanks for sharing this.
      Regards,
      Rami

      Reply
  • I’m an Assistant Professor at Arcadia University and I found ScheduleOnce extremely helpful with appointment scheduling with students. It comes in very handy during advising and finals weeks when I have a lot of students who need to schedule times with me. I love how it works directly with google calendar to not only give me a reminder, but the student. I had a student last year tell me it was the easiest process she experienced when scheduling time with one of her professors. Thanks for making this product!

    Dave

    Reply
  • I’m looking for a scheduling solution for our volunteer EMS organization. The ideal solution would allow no more than four people on a resource (ambulance), consisting of no more than one driver and no more than three EMTs. We have two ambulances. Scheduled timings would consist of one-hour blocks.

    Reply
    • Hi Bruce,

      Thanks for your note. It seems to me that you need shift scheduling and not appointment scheduling application. I would try a shift scheduling application like shiftplanning.com

      Best Regards,
      Rami

      Reply

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